Information for Workplace Rehabilitation Providers
At Hobart Occupational Medicine we recognise the valuable input provided by suitably qualified and experienced providers to assist with management of the return to work process for injured workers being treated at this practice.
Our practice policy is that all patients have the opportunity for private discussions with the doctor about their medical management. The provider has the opportunity for joint discussions with the patient and doctor about return to work planning usually after the consultation between the the patient and doctor. This provides an opportunity for input from the provider before the doctor completes a medical certificate. At that time the doctor can also update the provider about medical management decisions or other relevant matters.
Our usual appointment times for review appointments are 30″, however where a provider attends a total appointment time of 45″ is usually allocated to allow time for the consultation with the patient, followed by a discussion with the provider. It is important that the patient is involved in the decision about the involvement of the provider in a consultation and that we know beforehand that a provider is attending. We therefore ask that the provider contact our receptionist to ask about their attendance, particularly to discuss the best approach with a patient new to the practice.
At the end of the consultation our reception staff can give the provider a copy of the medical certificate, however it is the patient’s responsibility to ensure that the original certificate is delivered to the employer. Our reception staff are happy to assist that process by faxing or emailing certificates as appropriate.
Our doctors can also communicate with providers by telephone and/or email according to the needs of the case, but for non-urgent communication it is preferable that a telephone consultation appointment is booked with reception.